Igniter provides a range of services to the New Zealand Financial Sector. Our expertise has been sought by banks in particular, who have engaged us in projects ranging from customer insight, new product and service development and market strategy, through to business process mapping and efficiency improvements.

Our key areas of expertise include:

Business Improvement:

we have experience in Product Lifecycle and Portfolio Evaluation, Developing and Measuring Productivity Gains, Business Case Development, Process Mapping and Efficiency Improvements.

Commercial Strategy and Negotiation:

our services provide expertise on issues such as Contract Management, Commercial Opportunity Assessment, Stakeholder Management, Vendor Negotiations and Business Case Analysis.

Customer and Market Design:

we work with clients on issues such as Customer Insight, Market Positioning, New Product Development, Distribution Strategies and Customer Value Propositions.


we have experience in reviewing Outsourcing Arrangements, System Process Analysis, IT System Reviews, Vendor and Partnering Strategies and Technology Roadmap Development.

Igniter's Financial Sector Clients include:

  • ANZ National Bank
  • Kiwibank
  • The Co-operative Bank
  • OnePath
  • Elders Rural Bank